The Best Zingerman’s Guide to Giving Great Service I’ve been a fan of Zingerman’s for years. Their commitment to providing excellent customer service is legendary, and I’ve always wanted to learn more about how they do it. So when I was given the opportunity to interview several of their employees, I jumped at the chance….
Have you ever been in a negotiation and felt like you were getting the short end of the stick? Or maybe you’ve been on the other side of the table, trying to get someone to agree to your terms, but they just won’t budge. If so, then you’re not alone. Negotiation is a skill that…
Have you ever wanted to design and lead a life-changing workshop? If so, you’re in luck! In this article, I’ll share my top tips for creating and facilitating workshops that will leave your participants feeling inspired, motivated, and ready to take action. I’ve been leading workshops for over 10 years, and I’ve seen firsthand the…